DGZ Gold Terms of Service
1 Acceptance of these Terms of Service
All content within this site is created or developed and published by British company Digizani Ltd, (“DGZ Gold”). All Intellectual Property Rights are owned by DGZ Gold and its licensors.
Your (“You”) use of the wwwDGZGold.com website and /or any other information exchange media, made available by DGZ Gold (collectively the “Online Shop”) and any Products You order via the Online Shop is governed by these Terms of Service (“Terms of Service”).
BY ACCESSING THE ONLINE SHOP AND/OR USING IT YOU ACCEPT AND UNDERTAKE TO BE BOUND BY THESE TERMS OF SERVICE. IF YOU DO NOT ACCEPT THESE TERMS OF SERVICE, DO NOT ACCESS AND/ OR USE THE ONLINE SHOP.
If You are under 18 years of age or a minor in your country of residence, please ask Your legal guardian to complete your registration to the Online Shop for you. If You are under 10 years of age You are not entitled to use the Online Shop.
Subject to Your acceptance of and compliance with these Terms of Service, DGZ Gold grants You a personal, limited, non-exclusive, revocable and non-transferable license to use the Online Shop solely as for Your personal and non-commercial purposes as set forth in these Terms of Service.
2 Contact details of DGZ Gold
Director of Operations
Tel: +44 7638885654
Email: [email protected]
3 Provision and use of the Online Shop
DGZ Gold has the right to provide the Online Shop as it deems appropriate including the right to amend the Online Shop. If such changes necessitate changes in your operating environment or other devices, You shall make such changes at Your own expense. DGZ Gold aims to notify You of any substantial changes that materially affect the use of the Online Shop a reasonable time in advance.
DGZ Gold may suspend the Online Shop where necessary for example for installation, amendment or maintenance work or if laws, regulations or authorities so require or if there are other justifiable reasons for suspension. DGZ Gold aims to ensure that the suspension is as short as possible. DGZ Gold has the right to terminate the Online Shop at its sole discretion. Should any suspensions or termination of the Online Shop occur, DGZ Gold aims to reasonably notify You of such occurrences in beforehand.
You agree to use the Online Shop in a manner that does not cause harm to DGZ Gold, other users or third parties. DGZ Gold reserves the right to terminate or restrict Your access to the Online Shop without prior notice if You violate these Terms of Service or if You abuse the Online Shop or load the Online Shop to an unusual extent. DGZ Gold is entitled to prevent access to the Online Shop if it has reason to believe that You are engaged in illegal activity or compromise other users’ or DGZ Gold’s data security or privacy.
DGZ Gold may use subcontractors to fulfil its obligations pertaining to the Online Shop and/or these Terms of Service.
4 Products, Shipping and Product return Policy
By using the Online Shop You may purchase certain products, including but not limited to Stock Images and Interactive Video (“Products”). The sale becomes binding between You and DGZ Gold when DGZ Gold receives Your payment. Certain Products may be in a digital form. Please note that any such Products may be subject to separate licensing terms and conditions than those set forth herein. Further, digital Products are not subject to the right of withdrawal as specified below.
Information on Product delivery times and other Product information is specified in the Online Shop web site. DGZ Gold takes commercially reasonable efforts to provide You with Product information that is as accurate as possible. DGZ Gold does not however warrant that the Product information or other content on the Online Shop is accurate, reliable, complete or error-free. Should a Product offered by DGZ Gold itself appear to be contrary to the Product information provided by DGZ Gold, Your sole remedy is to return the Product(s) in unused condition as set forth below.
Shipping times may vary depending on the Product, its availability and other possible practical factors. Please check the shipping times for each Product separately.
Should you wish to receive a printout of an order You have placed, this can be done by printing out the order confirmation You receive after You have placed Your order. This confirmation will be sent to You by e-mail after You have completed the order process by clicking on “Complete my Purchase” (or an equivalent) and once your payment information has successfully been processed. Further, you will receive a shipping confirmation once the Product(s) have been shipped to You.
You have the right to return physical Product(s) You have ordered by contacting DGZ Gold at [email protected] within 14 days from the delivery of the Product(s). Please include the following information in Your message when You contact DGZ Gold:
– Order number
– Names and amounts of the Products that should be returned
Several types of goods are exempt from being returned. All virtual & in game items at all times carry a possible risk of a suspension/ban from the game titles publishers, you are paying for the service and time taken for the goods provided to you and is out with our control over events a game publisher can carry on your account, therefore we are not responsible for your account’s status and well being, upon delivery being made and is not eligible for a refund as a result of it being under your control and actions after delivery has been made.
Additional non-returnable items:
Downloadable software products
Virtual goods & in game items.
Some health and personal care items
In addition to returns being exempt from digital services – refunds are also not available on described digital products and services.
Digital Products not subject to right of withdrawal
Currently all products in the Online Shop are sold in digital form. The right of withdrawal does not apply for digital goods such as graphics, images, icons, videos, animations or software as they are not suitable for a return due to their nature.
A return of goods and a corresponding refund of the purchase price cannot be granted after the download link has been made available for the customer because the product is deemed to be unsealed and is consequently not suitable to be returned.
In exceptional cases, the customer support can initiate a special audit for refund if the related request is made no later than 24 hours after purchase.
The prices in force from time to time are specified in connection with each Product. Shipping charges are added when applicable and they may vary in accordance with the shipping destination and other applicable practical factors. The prices shall include all public charges determined by the authorities, including value added tax pursuant to the legislation in force from time to time. Please note that the public charges may vary depending on the country You reside in. Payment will be done at the time of purchase using the available payment methods.
Additional customs, duties as well as brokerage charges may however apply depending on the shipping destination and will be collected at the time of delivery. Please note that DGZ Gold is not responsible for such charges.
Accepted payment methods are specified in the Online Shop web site. You can pick the payment method You wish to use during the checkout process. The payment interface uses SSL secure server with digital certificates (https://) and Your payment information is fully encrypted during the checkout process.
6 Intellectual Property Rights
DGZ Gold (or its licensors) shall own all rights, title and interest in and to the Online Shop as well as any material in or provided through the Online Shop, including any copyright, patent, trademark, design right, trade secret and any other intellectual property rights (“Intellectual Property Rights”). You shall not receive any ownership rights by using the Online Shop.
In connection with Your use of the Online Shop You may provide DGZ Gold with suggestions, ideas, reviews, comments, questions or other information and/or material regarding the Online Shop (“Feedback”). After providing the Feedback to DGZ Gold You continue to retain any Intellectual Property Rights to the Feedback that You may have and You grant DGZ Gold and its partners a worldwide, perpetual, irrevocable and royalty-free right and license to use, copy, amend, modify, translate, further develop and make derivative works of the Feedback. You acknowledge that You also give to DGZ Gold, without charge, the right to commercialise Your Feedback in any way and for any purpose. DGZ Gold has no liability for any loss or damage suffered by You as a result of the disclosure or use of such Feedback.
You agree not to provide DGZ Gold with Feedback that is subject to a third party license that requires DGZ Gold to license the Online Shop or the material contained therein to third parties because DGZ Gold includes Your Feedback in the Online Shop. Further, DGZ Gold does not solicit or wish to receive any Feedback from You that is deemed confidential or proprietary, unless specifically so requested by DGZ Gold. Any Feedback that You submit to DGZ Gold will be deemed non-confidential or non-proprietary, unless DGZ Gold has specifically stated otherwise.
You shall be liable and agree to indemnify DGZ Gold and third parties for and against all damages, which are caused by Your unlawful behaviour or Your breach of these Terms of Service.
9 Links to Third Party Sites
The Online Shop may contain links to sites, which are owned or operated by third parties (“Third Party Sites”). DGZ Gold shall not be responsible for the content or for products or services offered by third parties. Further, the content on Third Party Sites may be subject to separate terms of service and/or privacy policies, the contents of which DGZ Gold recommends You to review.
10 Force majeure
A force majeure event shall discharge DGZ Gold from its obligations with respect to the Online Shop in the event that the said force majeure event prevents or unreasonably impedes the performance pertaining to the Online Shop. Examples of force majeure include fire, earthquake, flood, explosion, strike or other stoppage of work, orders of public authorities, disruption of energy supplies, shortage of raw materials or equipment, disruption of cable or other data communications caused by or arising from outside factors, or other comparable causes that were not foreseen and that could not reasonably have been prepared for in advance.
DGZ Gold shall seek to announce this through the Online Shop immediately whenever such announcement is possible.
11 Amendments and Termination
DGZ Gold has the right to amend these Terms of Service by notifying You of such amendments reasonably in advance. DGZ Gold delivers the amended Terms of Service to You via the Online Shop or some other suitable means at its discretion. Your continued use of the Online Shop after receiving the notification regarding such amendments shall be deemed as Your acceptance of the amended Terms of Service.
In case You object the entry into force of the amended Terms of Service and if You and DGZ Gold do not agree otherwise in writing, Your right to use the Online Shop shall terminate on the date the amended Terms of Service enter into force.
DGZ Gold may also at its discretion notify You of amendments and make the amended Terms of Service available without prior notice upon the next time You access the Online Shop and make it conditional for continued use of the Online Shop for You to specifically accept the amended Terms of Service (for example by clicking “Accept”). However, should You choose not to accept the amended Terms of Service made available to You in accordance with this paragraph Your right to use the Online Shop shall terminate immediately.
If, at any time, any provision hereof is or becomes illegal, invalid or unenforceable in any respect under the law of any jurisdiction, the legality, validity or enforceability of the remaining provisions shall in no way be affected or impaired thereby. The invalid provision shall be replaced by a valid one which achieves the original purpose and commercial goal of the invalid provision to the extent possible.
12 Limitation of liability
The Online Shop is provided on an “AS IS” basis without warranties of any kind. DGZ Gold does not warrant that the Online Shop will function without interruptions or error-free. DGZ Gold shall not be liable for the correctness, exhaustiveness or reliability of the information or other material presented in the Online Shop nor for the content or other features of the products or services offered on or conveyed through the Online Shop. Further, DGZ Gold shall not be liable for the content in the Online Shop, including without limitation the data, or any other information exchange media on or connected with the Online Shop.
DGZ Gold shall not be liable for direct or indirect damages caused by a possible delay, a change or loss of a service, product or material transferred through the Online Shop. DGZ Gold is not liable for direct or indirect damages caused by interruptions and disturbances including loss or delay of data or changes in data due to technical defects or maintenance. Further, DGZ Gold disclaims any liability for direct or indirect damages caused to You by harmful programs (viruses, worms or the like) or incorrect content in the Online Shop. DGZ Gold bears no liability for damages caused by You or by a third party.
DGZ Gold’s maximum liability for direct damages caused to You or Your property is at all times limited to the amount paid by You for the Product(s) You have ordered via the Online Shop that gave reasons for the claim. DGZ Gold is never liable for any indirect or unforeseeable damages caused to You at any given circumstances.
13 Applicable law and settlement of disputes
These Terms of Service and the contractual relation related thereto shall be governed by the laws of England. Disputes arising out of these Terms of Service or the contractual relation related thereto will be attempted to be settled amicably. If no agreement is attained, the dispute shall be settled in the District Court of London, England as the first instance.
14 Additional Terms and Conditions; EULAs
When you use G2A Pay services provided by G2A.COM Limited (hereinafter referred to as the “G2A Pay services provider”) to make a purchase on our website, responsibility over your purchase will first be transferred to G2A.COMLimited before it is delivered to you. G2A.COM is becoming Merchant of Record over your purchase. G2A Pay services provider assumes primary responsibility, with our assistance, for payment and payment related customer support. The terms between G2A Pay services provider and customers who utilize services of G2A Pay are governed by separate agreements which can be found under the link https://pay.g2a.com/terms-and-conditions and are not subject to the Terms on this website.
In order to proceed the payment transaction, you temporary entrusts the G2A.COM with subject of the transaction, and G2A.COM takes responsibility for the product and for the transaction processing.
You are responsible for any fees, taxes or other costs associated with the purchase and delivery of your items resulting from charges imposed by your relationship with payment services providers or the duties and taxes imposed by your local customs officials or other regulatory body.
For customer service inquiries or disputes, You may contact us by email at [email protected] . (email of submerchant)
Questions related to payments made through G2A Pay services provider payment should be addressed to [email protected].
Where possible, we will work with you and/or any user selling on our website, to resolve any disputes arising from your purchase.
About DGZ Gold
DGZ Gold is a gaming marketplace that allows users to offer, sell and buy just about anything in a variety of pricing formats and services.
DGZ Gold does not have possession of anything listed or sold through DGZ Gold, and is not involved in the actual transaction between buyers and sellers. The contract for the sale is directly between buyer and seller. DGZ Gold is not a traditional auctioneer.
While we may provide pricing, postage, listing and other guidance in our Services, such guidance is solely informational and you may decide to follow it or not. DGZ Gold does not review users’ listings or content. While we may help facilitate the resolution of disputes through various programmes, DGZ Gold has no control over and does not guarantee the existence, quality, safety or legality of items advertised; the truth or accuracy of users’ content, listings or feedback; the ability of sellers to sell items; the ability of buyers to pay for items; or that a buyer or seller will actually complete a transaction or return an item.
DGZ Gold User Agreement
2. 1.1 3. DGZ Gold is a marketplace that allows users to offer, sell and buy products. As a marketplace, DGZ Gold does not own or sell the items listed on this site. The actual contract for sale is directly between Buyers and Sellers. While Dgz Gold may help to facilitate the resolution of disputes between Buyers and Sellers, DGZ Gold has no control over and does not guarantee: the existence, quality, safety or legality of items advertised; the truth or accuracy of Users’ content or listings; the ability of sellers to sell items; the ability of buyers to pay for items; or that a buyer or seller will actually complete a transaction or return an item.
4. 1.3 7. Please be advised that this User Agreement contains provisions that govern how claims you and DGZ Gold have against each other are resolved (see Disclaimer of Warranties; Limitation of Liability and Legal Disputes provisions below). It also contains an Agreement to Arbitrate, which will require you to submit claims you have against DGZ Gold to binding and final arbitration.
5. 1.4 9. Acceptance of the Agreement. By accessing or using the Site, you hereby agree to accept the terms and conditions set forth in this Agreement as a User. You shall be bound by the terms and conditions of this Agreement with respect to your access or use of this Site and any further upgrade, modification, addition or change to this Site. If you do not accept all of the terms and conditions of this Agreement, please do not use this Site. You may not use the Site and may not accept the terms of this Agreement if (a) you are not of legal age to form a binding contract, or (b) you are a person barred from using the Site under the laws of the United States or other countries including the country in which you are a resident or from which you use the Site. Before you continue, you should print off or save a local copy of this Agreement for your records.
6. 1.5 11. Amendments. DGZ Gold may amend this Agreement and/or Site policies at any time, with or without notice to you, by posting the amended and restated Agreement or policy on the Site. The amended and restated Agreement and/or policy shall be effective immediately upon posting. Posting by DGZ Gold of the amended and restated Agreement or policy and your continued use of the Site shall be deemed to be an acceptance of the amended terms. This Agreement and Site policies may not otherwise be modified, except in writing by an authorized officer of DGZ Gold.
8. 2.1 14. DGZ Gold Content. Information, text, images, video clips, directories, files, databases or offers available on or through the Site are hereinafter referred to as “DGZ Gold Content.”
9. 2.2 16. Registered User. Each User who has filled out a registration form on the Site by giving User information (such as name, address, telephone number, fax number, email address, etc.) is a registered user (“Registered User”) of DGZ Gold. DGZ Gold will establish an account (“Account”) for each Registered User on the Site and each Registered User will be assigned a user alias (“User Name”) and password (“Password”) for login access to its Account on the Site.
10. 2.3 18. Third-Party Content. Some of the DGZ Gold Content displayed on the Site is provided or posted by third parties, hereinafter referred to as “Third Party Content.”
11. 2.4 20. Third-Party Rights. Third party copyrights, trademarks, trade secrets, patents, and other personal or proprietary rights affecting or relating to material or information displayed on the Site, including but not limited to rights of personality and rights of privacy, or affecting or relating to products that are offered or displayed on the Site, are hereafter referred to as “Third Party Rights.”
12. 2.5 22. Transaction Risks. The risks assumed by Users when using the Site or conducting transactions are deemed “Transaction Risks.” Transaction Risks include risks of liability or harm of any kind in connection with using the Site. Such risks shall include, but are not limited to: a. Misrepresentation of products and services, fraudulent schemes, unsatisfactory quality, failure to meet specifications, defective or dangerous products, unlawful products, delay or default in delivery or payment, cost miscalculations, breach of warranty, and breach of contract.
* Risks that the manufacture, importation, distribution, offer, display, purchase, sale and/or use of products or services offered or displayed on the Site may violate or may be asserted to violate Third Party Rights, and the risk that Users may incur costs of defense or other costs in connection with third parties’ assertion of Third Party Rights, or in connection with any claims by any party that they are entitled to defense or indemnification in relation to assertions of rights, demands, or claims by Third Party Rights claimants.
* Risks that consumers, other purchasers, end-users of products, or others claiming to have suffered injuries or harms relating to a product originally obtained by Users of the Site as a result of purchase and sale transactions in connection with using the Site may suffer harms and/or assert claims arising from their use of such products.
13. 2.6 24. User. For purposes of this Agreement, a “User” is any person who accesses the Site for whatever purpose, regardless of whether said User has registered with DGZ Gold as a registered User. A User includes any person using this Site and any legal entity which may be represented by such person under actual or apparent authority.
14. Use of DGZ Gold
15. 3.1 27. General. Users may use this Site solely for their own personal or internal purposes. Each User agrees that it shall not copy, reproduce or download any DGZ Gold Content for the purpose of re–selling or re–distributing DGZ Gold’ Content, mass mailing (via emails, wireless text messages, physical mail, or otherwise), operating a business that competes with DGZ Gold, or otherwise commercially exploiting DGZ Gold Content. Systematic retrieval of DGZ Gold Content from this Site to create or compile, directly or indirectly, a collection, compilation, database or directory (whether through robots, spiders, automatic devices, or manual processes) without written permission from DGZ Gold is prohibited. In addition, use of DGZ Gold Content for any purpose not expressly permitted in this Agreement is prohibited.
16. 3.2 29. Messages or information sent by a User through communication systems provided by DGZ Gold, as well as emails, faxes, letters to addressees, or instant messages sent to addresses acquired from information obtained from the Site, shall not contain any of the materials described in the provisions of Section 5.4.
17. 3.3 31. No User shall undertake any scheme to undermine the integrity of the computer systems or networks used by DGZ Gold or any other User, and no User shall attempt to gain unauthorized access to such computer systems or networks.
19. 3.5 35. Third Party Rights. As a condition of your access to and use of the Site, you agree that you will not use our Services to infringe the Third Party Rights of others in any way. DGZ Gold will in appropriate circumstances terminate the accounts of Users who are repeat infringers of the Third Party Rights of others. In addition, DGZ Gold reserves the right to terminate the account of any User if DGZ Gold believes that the User’s conduct is harmful to the interests of DGZ Gold, its employees, directors, affiliates, or other Users, or for any other reason in DGZ Gold’s sole and absolute discretion, with or without cause.
20. Registered Users
22. 4.2 40. Notwithstanding Section 4.1, DGZ Gold may refuse registration and deny the issuance of an Account and associated User Name and Password to any User for whatever reason or for no reason at all.
23. 4.3 42. DGZ Gold may suspend or terminate a Registered User’s Account at any time if: a. In DGZ Golds’ sole and absolute determination, there is any breach of the provisions of this Agreement by the Registered User; or
* DGZ Gold has reasonable grounds to suspect that information provided by a Registered User is untrue, inaccurate or is not current or complete; or
* DGZ Gold believes that User conduct is harmful to the interests of DGZ Golds, its employees, directors, affiliates, or other Users; or
* For any other reason in DGZ Gold’s sole and absolute discretion.
24. 4.4 44. Prohibition on transferability of Account, User Name, and Password. A Registered User may not sell, attempt to sell, offer to sell, give, assign or otherwise transfer an Account, User Name or Password to a third party without the prior written consent of DGZ Gold. DGZ Gold may suspend or terminate the Account of a Registered User or the transferee of a Registered User in the event of a sale, offer to sell, gift, assignment or transfer in violation of this Section.
25. Posting on DGZ Gold
26. 5.1 47. You must be a Registered User in order to post information on the Site using the self–help submit and edit tools provided by the Site.
27. 5.2 49. No sales agency relationship is created between any User and DGZ Gold, its affiliates, directors, officers or employees by virtue of DGZ Gold’ display of any of the User’s information on the Site.
28. 5.3 51. Each User hereby represents, warrants and agrees: a. That any information provided by the User to be displayed on the Site is true, accurate, current and complete; and
* That it will maintain and promptly amend all information to keep it true, accurate, current and complete.
29. 5.4 53. Prohibited behavior. Each User hereby represents, warrants and agrees that information submitted to DGZ Gold for display on the Site shall not: a. Contain fraudulent information or make fraudulent offers of items or involve the sale or attempted sale of counterfeit or stolen items or items whose sales and/or marketing is prohibited by applicable law, or otherwise promote other illegal activities;
* Be part of a scheme to defraud other Users of the Site or for any other unlawful purpose;
* Relate to the sale of products or services that infringe or otherwise abet or encourage the infringement or violation of any Third Party Rights;
* Violate any applicable law, statute, ordinance or regulation (including without limitation those governing export control,
consumer protection, unfair competition, anti–discrimination or false advertising);
* Be defamatory, libelous, unlawfully threatening or unlawfully harassing;
* Be obscene or contain or infer any pornography or sex–related merchandising or any other content that otherwise promotes sexually explicit materials or is otherwise harmful to minors;
* Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
* Contain any material that constitutes unauthorized advertising or harassment (including but not limited to spamming);
* Solicit business from any Users in connection with a commercial activity that competes with DGZ Gold. Furthermore, in the event that DGZ Gold determines that User has violated this Section 5.4(i), User authorizes DGZ Gold to levy a fine of up to £150.00 against the User’s registered payment method on file with DGZ Gold, and/or require a deposit of up to £300.00 to reactive the User’s Account;
* Contain any computer viruses, Trojan horses, worms or other destructive devices and codes that have the effect of damaging,
interfering with, intercepting or expropriating any software or hardware system, data, or personal information;
* Link directly or indirectly to or include descriptions of goods or services that are prohibited under this Agreement; or
* Otherwise create any liability for DGZ Gold, its employees, directors or its affiliates.
30. 5.5 55. Third Party Rights. Each User hereby represents, warrants and agrees that it has obtained all necessary third party copyright, trademark, trade secret or patent licenses and permissions, or such other licenses or permissions as may be required in connection with any other personal or proprietary rights of any third party (including but not limited to rights of personality and rights of privacy), for any material or information it posts on the Site or provides to DGZ Gold or authorizes DGZ Gold to display. Each User hereby represents, warrants and agrees that it shall be solely responsible for ensuring that any material or information it posts on the Site or provides to DGZ Gold or authorizes DGZ Gold to display does not, and that the products represented thereby do not, violate any Third Party Rights, or is posted with the permission of the owner(s) of such rights. Each User hereby represents, warrants and agrees that it has the right to manufacture, offer, sell, import and distribute the products it offers and displays on the Site, and that such manufacture, offer, sale, importation and/or distribution of those products violates no Third Party Rights.
31. 5.6 57. Grant of license. Each User hereby grants an irrevocable, perpetual, worldwide and royalty–free, sub–licensable (through multiple tiers), assignable license to DGZ Gold and its affiliates to display and use all information provided by such User in accordance with the purposes set forth in this Agreement and to exercise the rights you have in such material or information, including, but not limited to, copyright, publicity, and database rights, in any media now known or not currently known.
32. 5.7 59. Removal of Material. DGZ Gold reserves the right in its sole and absolute discretion to remove any material displayed on the Site, including material which it believes in its sole and absolute discretion is unlawful, could subject DGZ Gold to liability, violates this Agreement, or is otherwise deemed inappropriate.
33. 5.8 61. DGZ Gold reserves the right to cooperate fully with governmental authorities, private investigators, and/or injured third parties in the investigation of any suspected criminal or civil wrongdoing. Furthermore, DGZ Gold may disclose the identity and contact information of any User if requested to do so by a government or law enforcement body, an injured third party, a subpoena, or any other legal action, and DGZ Gold shall not be liable for damages or any other consequences thereof. User further agrees that it will not bring any action or claim against DGZ Gold for such disclosure. In connection with any of the foregoing, DGZ Gold may suspend or terminate the Account of any User as DGZ Gold deems appropriate in its sole and absolute discretion. User agrees that DGZ Gold shall have no liability to User, including liability for consequential or any other damages, in the event DGZ Gold takes any of the actions mentioned in this Section, and User agrees to bear the risk that DGZ Gold may take such actions.
34. Transactions between Buyers and Sellers
35. 6.1 64. General. DGZ Gold provides an electronic web–based platform for exchanging information between buyers (“Buyer”) and sellers (“Seller”) of products and services.
36. 6.2 66. Users are solely responsible for all of the terms and conditions of the transactions conducted on, through, or as a result of use of the Site, including, without limitation, terms regarding payment, returns, warranties, shipping, insurance, fees, taxes, title, licenses, fines, permits, handling, transportation and storage.
37. 6.3 68. DGZ Gold does not represent the Seller or the Buyer in specific transactions, nor does DGZ Gold act as an agent for either Seller or Buyer. DGZ Gold does not control and is not liable to or responsible for the quality, safety, lawfulness, or availability of the products or services offered for sale on the Site, the ability of Sellers to complete a sale, or the ability of Buyers to complete a purchase. Users are hereby made aware that there may be risks of dealing with other Users acting under false pretenses. DGZ Gold uses several techniques to verify the accuracy of the information our Users provide to us when they register on the Site. However, because User verification on the Internet is complex and problematic, DGZ Gold cannot and does not confirm each User’s purported identity. We encourage you to use the various tools available on the Site, as well as common sense, to evaluate with whom you are dealing.
38. 6.4 70. Assumption of Risks. Each User acknowledges that it is fully assuming all Transaction Risks when using the Site to conduct transactions, and that it is fully assuming the risks of liability or harm of any kind in connection with using the Site. Each User agrees that DGZ Gold shall not be liable or responsible for any damages, liabilities, costs, harms, inconveniences, business disruptions, or expenditures of any kind that may arise as a result of or in connection with any Transaction Risks.
39. 6.5 72. Taxes. Users shall pay all sales and use taxes and all other taxes arising from their use of the Site.
41. 7.1 75. Seller fees. The fees we charge for using our Services are listed on our Seller Fees & Disbursements page. DGZ Gold may change its fees from time to time by posting the changes on the Site 14 days in advance, but with no advance notice required for temporary promotions.
42. 7.2 77. Buyer fees. The fees we charge for processing payments are posted on our Buyer Payments page. DGZ Gold may change its fees from time to time by posting the changes on the Site 14 days in advance, but with no advance notice required for temporary promotions.
43. 7.3 79. Miscellaneous. Users must have a payment method on file when selling or buying on DGZ Gold, and Users must pay all fees and applicable taxes associated with our Services by the payment due date. If your payment method fails or your account is past due, we may collect fees owed using other collection mechanisms. (This includes charging other payment methods on file with us, as well as retaining collection agencies and legal counsel). In addition, Users will be subject to late fees. Also see 8.2 and 8.3 below for fines, deposits, and reimbursement obligations related to violations of this User Agreement.
44. Disputes between Users
45. 8.1 82. DGZ Gold as Arbitrator. In the event that any User has a dispute with any other User with regard to a transaction on the Site, such User agrees to submit the dispute to DGZ Gold as the arbitrator for final and binding judgment. In order to allow DGZ Gold to fairly and reasonably conduct investigations, Users agree to refrain from seeking third party arbitration while an order is still open or pending. Users who seek third party intervention (with the exception of Government Investigative Authorities) will be seen as interfering with the investigative process and attempting to force a decision in their favour. DGZ Gold reserves the right to suspend or permanently ban Users who attempt to interfere with standard operating procedures for orders which are still active or pending.
46. 8.2 84. Obligation to Reimburse. If a Seller is required to reimburse the Buyer or DGZ Gold, the Seller authorizes DGZ Gold to remove the reimbursement amount (in same or other currency) from their designated payment method (i.e. PayPal, Skrill, etc.) on DGZ Gold. The Seller is required to have a valid payment method on file. If there are insufficient funds in the account, the Seller authorizes DGZ Gold to charge any reimbursement amount owed to the payment method on file. DGZ Gold may also place the reimbursement amount on the Seller’s invoice. If Seller does not provide DGZ Gold with a valid payment method, we may collect the outstanding sums using other collection mechanisms, including retaining collection agencies.
47. 8.3 86. Fines. In the rare event that DGZ Gold determines that a dispute between Users is due to a User’s breach of this User Agreement, the breaching User authorizes DGZ Gold to levy a fine against the User’s payment method, up to £150.00. In addition, DGZ Gold may suspend or ban the User’s Account, and/or require a deposit of up to £300.00 to reactive the User’s Account.
48. 8.4 88. Release. If you have a dispute with one or more Users, you agree to release and indemnify DGZ Gold and its officers, directors, employees, agents, affiliates, and subsidiaries from all claims, demands, actions, proceedings, costs, expenses and damages, including without limitation any actual, special, incidental or consequential damages of every kind and nature, known and unknown, arising out of or in any way connected with such dispute. In entering into this release you expressly waive any protections (whether statutory or otherwise) that would otherwise limit the coverage of this release to include only those claims that you may know or suspect to exist in your favor at the time of agreeing to this release.
49. Disclaimer of Warranties; Limitation of Liability
50. 9.1 91. THE FEATURES AND SERVICES ON THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, AND DGZ GOLD HEREBY EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF CONDITION, QUALITY, DURABILITY, PERFORMANCE, ACCURACY, RELIABILITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ALL SUCH WARRANTIES, REPRESENTATIONS, CONDITIONS, UNDERTAKINGS AND TERMS ARE HEREBY EXCLUDED.
51. 9.2 93. DGZ GOLD MAKES NO REPRESENTATIONS OR WARRANTIES ABOUT THE VALIDITY, ACCURACY, CORRECTNESS, RELIABILITY, QUALITY, STABILITY, COMPLETENESS OR CURRENTNESS OF ANY INFORMATION PROVIDED ON OR THROUGH THE SITE. DGZ GOLD DOES NOT REPRESENT OR WARRANT THAT THE MANUFACTURE, IMPORTATION, DISTRIBUTION, OFFER, DISPLAY, PURCHASE, SALE AND/OR USE OF PRODUCTS OR SERVICES OFFERED OR DISPLAYED ON THE SITE DOES NOT VIOLATE ANY THIRD PARTY RIGHTS; AND DGZ GOLD MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND CONCERNING ANY PRODUCT OR SERVICE OFFERED OR DISPLAYED ON THE SITE.
52. 9.3 95. Any material downloaded or otherwise obtained through the Site is done at each User’s sole discretion and risk, and each User is solely responsible for any damage to its computer system or loss of data that may result from the download of any such material. No advice or information, whether oral or written, obtained by any User from DGZ Gold or through or from the Site shall create any warranty not expressly stated herein.
53. 9.4 97. Force Majeure. Under no circumstances shall DGZ Gold be held liable for any delay, failure, or disruption of the content or services delivered through the Site resulting directly or indirectly from acts of nature, forces or causes beyond its reasonable control, including without limitation, Internet failures, computer, telecommunications or any other equipment failures, electrical power failures, strikes, labor disputes, riots, insurrections, civil disturbances, shortages of labor or materials, fires, flood, storms, explosions, Acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals or non performance of third parties.
54. 9.5 99. Each User hereby agrees to indemnify and hold harmless DGZ Gold, its affiliates, directors, officers, and employees, from any and all losses, claims, liabilities (including legal costs on a full indemnity basis) which may arise, directly or indirectly: a. From such User’s use of the Site, including but not limited to the display of such User’s information on the Site;
* From such User’s breach of any of the terms and conditions of this Agreement;
* From such User’s breach of any representations and warranties made by the User to DGZ Gold, including but not limited to those set forth in Sections 5.3, 5.4, and 5.5 above.
* As a result of any claims asserted by Third Party Rights claimants or other third parties relating to products offered or displayed on the Site.
55. 9.6 101. DGZ Gold and its affiliates, directors, officers and employees shall not be liable for any special, direct, indirect, punitive, incidental or consequential damages or any damages whatsoever (including but not limited to damages for loss of profits or savings, business interruption, loss of information), whether in contract, negligence, tort, strict liability or otherwise, or any other damages resulting from any of the following: a. The use or the inability to use the Site;
* Any defect in goods, samples, data, information or services purchased or obtained from a User or a third–party service provider
through the Site;
* Any claims or demands that User’s manufacture, importation, distribution, offer, display, purchase,
sale and/or use of products or services offered or displayed on the Site may violate or may be asserted to violate Third Party Rights; or claims by any party that they are entitled to defense or indemnification in relation to assertions of rights, demands or claims by Third Party Rights claimants;
* Unauthorized access by third parties to data or private information of any User;
* Statements, conduct, or material posted by Users of the Site, including defamatory, offensive or illicit material; or
* Any other matter relating to the Site.
56. 9.7 103. Right to assume defense and control. DGZ Gold reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you shall cooperate with DGZ Gold in asserting any available defenses.
57. 9.8 105. DGZ Gold reserves the right to limit, deny or create different access to the Site and its features with respect to different Users, or to change any of the features or introduce new features without prior notice. Each User acknowledges that inability to use the Site wholly or partially for whatever reason may have adverse effects on its business. Each User hereby agrees that in no event shall DGZ Gold or any of its affiliates, directors, officers, or employees be liable to the User or to any third parties for any inability to use the Site (whether due to disruption, limited access, changes to or termination of any features on the Site or otherwise).
58. 9.9 107. Third-Party Content. DGZ Gold is not the author of Third Party Content, whether contributed by anonymous users or paid content providers. Neither DGZ Gold nor any of its affiliates, directors, officers or employees has entered into any sales agency relationship with such third party by virtue of our display of Third Party Content on the Site. Any Third Party Content is the sole responsibility of the party who provided the content. Neither DGZ Gold nor any of its affiliates, directors, officers or employees is responsible for the accuracy, propriety, lawfulness or truthfulness of any Third Party Content, and shall not be liable to any User in connection with such User’s reliance on such Third Party Content. In addition, neither DGZ Gold nor any of its affiliates, directors, officers or employees is responsible for the conduct of any User’s activities on the Site, and shall not be liable to any person in connection with any damage suffered by any person as a result of such User’s conduct.
59. 9.10 109. Third-Party Websites. DGZ Gold may allow Users access to content, products or services offered by third parties through hyperlinks (in the form of word link, banners, channels or otherwise) to such Third Party’s website. User acknowledges that DGZ Gold has no control over such third party websites, does not monitor such websites, and neither DGZ Gold nor any of its affiliates, directors, officers or employees shall be responsible or liable to anyone for such website, or any content, products or services made available on such website. User is cautioned to read such websites’ terms and conditions and privacy policies before using such third party websites in order to be aware of the terms and conditions of your use of such websites.
60. 9.11 111. Regardless of the previous provisions, if DGZ Gold is found to have liability, its liability is limited to the greater of a) the amount of the specific transaction in dispute, b) the amount of fees in dispute not to exceed the total fees which User paid to DGZ Gold in the 12 months prior to the action giving rise to the liability, or c) £100.
61. DGZ Gold’s Intellectual Property Rights
62. 10.1 114. General. DGZ Gold is the sole owner or lawful licensee of all the rights to the Site and the DGZ Gold Content. The Site and the DGZ Gold Content embody trade secrets and intellectual property rights protected under worldwide copyright and other laws. All title, ownership and intellectual property rights in the Site and the DGZ Gold Content shall remain with DGZ Gold, its affiliates, or licensors of the DGZ Gold Content, as the case may be. All rights not otherwise claimed under this Agreement or by DGZ Gold are hereby reserved.
63. 10.2 116. Trademarks and Service Marks. “DGZ Gold,” “DGZ Gold.com”, and related icons and logos are registered trademarks or trademarks or service marks of DGZ Gold, LLC in various jurisdictions, and are protected under applicable copyright, trademark and other proprietary rights laws. The unauthorized copying, modification, use or publication of these marks is strictly prohibited.
64. Notice to Users
65. 11.1 119. All notices or demands to or upon a User shall be effective if either delivered personally, sent by courier, certified mail, facsimile, or email to the last known correspondence, fax or email address provided by the User to DGZ Gold, or by posting such notice or demand on an area of the Site that is publicly accessible without charge. Notice to a User shall be deemed to be received by such User if and when: a. DGZ Gold is able to demonstrate that the communication, whether in physical or electronic form, has been sent to such User; or
* Immediately upon DGZ Gold’ posting of such notice on an area of the Site that is publicly accessible without charge.
66. Notice for Claims of Intellectual Property Violations and Copyright Infringement Pursuant to Section 512(c) of Title 17 of the United States Code
67. 12.1 122. DGZ Gold responds to notices of alleged copyright infringement as required by the United States Digital Millennium Copyright Act. Email [email protected] submit a notice to DGZ Gold.
68. Legal Disputes
69. 13.1 125. You and DGZ Gold agree that any claim or dispute at law or equity that has arisen or may arise between us relating in any way to or arising out of this or previous versions of the DGZ Gold User Agreement, your use of or access to the Site, the Services, or any products or services sold or purchased through DGZ Gold’s sites, services, applications, or tools will be resolved in accordance with the provisions set forth in this Legal Disputes Section. Please read this Section carefully. It affects your rights and will have a substantial impact on how claims you and DGZ Gold have against each other are resolved.
70. 13.2 127. Applicable Law. You agree that the laws of the United Kingdom, without regard to the principles of conflict of laws, will govern this User Agreement and any claim or dispute that has arisen or may arise between you and DGZ Gold, except as otherwise stated in the User Agreement.
71. 13.3 129. Agreement to Negotiate and Arbitrate. In the event of any dispute, claim, question, or disagreement arising from or relating to this agreement or the breach thereof, the parties hereto shall use their best efforts to settle the dispute, claim, question, or disagreement. To this effect, they shall consult and negotiate with each other in good faith and, recognizing their mutual interests, attempt to reach a just and equitable solution satisfactory to both parties. If they do not reach such solution within a period of 60 days, then, upon notice by either party to the other, all disputes, claims, questions, or differences shall be finally settled by arbitration administered by the United Kingdom Arbitration Association. You and DGZ Gold each agree that any and all disputes or claims that have arisen or may arise between you and DGZ Gold relating in any way to or arising out of this or previous versions of the User Agreement, your use of or access to DGZ Gold’ Services, or any products or services sold, offered, or purchased through DGZ Gold’ Services shall be settled exclusively through final and binding arbitration administered by the United Kingdom Arbitration Association, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. The place of arbitration shall be London, United Kingdom, and the language of arbitration shall be English. This Agreement shall be governed by and interpreted in accordance with the laws of the United Kingdom.
72. 13.4 131. In no event shall an award in an arbitration initiated under this clause exceed the greater of a) the amount of the specific transaction in dispute, b) the amount of fees in dispute not to exceed the total fees which User paid to DGZ Gold in the 12 months prior to the action giving rise to the liability, or c) £100.
73. 13.5 133. Costs. Each party shall bear its own costs and expenses and an equal share of the arbitrators’ and administrative fees of arbitration.
74. 13.6 135. Confidentiality. Except as may be required by law, neither a party nor an arbitrator may disclose the existence, content, or results of any arbitration hereunder without the prior written consent of both parties.
75. 13.7 137. Prohibition of Class and Representative Actions and Non-Individualized Relief. YOU AND DGZ Gold AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING. UNLESS BOTH YOU AND DGZ Gold AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON’S OR PARTY’S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. ALSO, THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTY’S INDIVIDUAL CLAIM(S). ANY RELIEF AWARDED CANNOT AFFECT OTHER DGZ Gold USERS.
76. 13.8 139. Consent to Jurisdiction. In the event that the Agreement to Arbitrate above is found not to apply to you or to a particular claim or dispute, you agree that any claim or dispute that has arisen or may arise between you and DGZ Gold must be resolved exclusively by a federal court located within the county of the United Kingdom. You and DGZ Gold agree to submit to the personal and exclusive jurisdiction of the courts located within London, United Kingdom, for the purpose of litigating all such claims or disputes.
79. 14.2 144. DGZ Gold and the User are independent contractors, and no agency, partnership, joint venture, employee–employer, or franchiser–franchisee relationship is intended or created by this Agreement.
80. 14.3 146. The failure of DGZ Gold to exercise or enforce any right or provision of the terms of this Agreement shall not constitute a waiver of such right or provision.
81. 14.4 148. If any provision herein is held to be invalid or unenforceable, such provision shall be struck out and shall not affect the validity and enforceability of the remaining provisions of this Agreement.
82. 14.5 150. User agrees that there shall be no third party beneficiaries to this agreement.
83. 14.6 152. Headings are for reference purposes only, and in no way define, limit, construe or describe the scope or extent of such section.
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